Wednesday, August 27, 2008

The Source of Growth

Yesterday success cannot guarantee the future. It really happened to sales people because every company needs strong and sustainable growth which makes the target getting higher every year. Depending on the existing outlets will not always solve the problem because of their limitation in sales potency. Salesman must find new source of growth to increase the overall market potency and ensure the target achievement.

To obtain the source of growth, salesman has to understand the market, sales potency, type of consumer and costumer also the market accessibility. Type of source of growth can be described as follow:

  • New Products

    New product usually sell in existing market, it will enrich salesman's range of product in costumer's store and increasing their stock level. New product can be the source of growth if other existing product sales are stagnant or hopefully increase. For example if salesman sold 4 cases from the existing product then it will become 5 cases with new product.

  • New Area

    New area is a market which previously not covered by salesman due to time limitation or market accessibility. New area consist of new costumer and new consumer which can be transform into additional sales volume and if managed well, salesman could turn this area into source of growth. The best alternative for this approach is by appointing third party to solve market access issue or salesman's time management to overcome the time limitation.

  • New Channel or Segment

    Different from new area, new segment or channel are exist in current costumer or consumer. Markets are changed and so do their costumer and consumer. The salesman's ability in analyzing the change of the market like costumer behavior or consumer preferences could change the current channel or segmentation. New channel and segment will also include new costumer and consumer with their own behavior and preferences together with the need and wants. Connecting all aspect mentioned to the salesman's product will turn it into source of growth.

  • New Market Approach

    Change the way salesman approach the market could turn into benefit and advantages. Appointing third party to cover certain area, cover directly to small outlets rather than depend on bigger outlets or use latest technology like internet also change in coverage and distribution system would be great example to explain this source of growth.

All source of growth option mentioned above require additional investment. How salesman choose the right option of source of growth and work their best with all effort and passion will make the additional investment worth.


 

Salesman’s Tools

In order to sell the products, salesmen need to go through the selling process, and in order to support the selling process and gain best result on sales volume, salesmen also need tolls to make the process become easier by connecting the costumer's need and wants and interest to the salesmen products.

There are several tolls that can be used by salesmen in selling process

  • Products Catalogue

    Product catalogue will give clear view of product's feature like color, shape and size. This catalogue will help salesmen introduce the product to costumer, Costumer will get visual on the product feature while salesman explaining the benefit and advantages of product. Usually costumer also compared with other product which have high turnover to complete their decision in buying the products.

    Product catalogue are effective when salesmen have lots on SKU for the product but if salesman only have 2 until 5 SKU, it is much better if salesman bring the product sample.

  • Costumer's Sales History

    Costumer sales history is sales record made by each outlet in the last 3 – 4 weeks. This tool will help salesmen suggest the sales for the costumer. Salesman will understand the average sales made by costumer each week and understand a problem occur when costumer order lower than average, salesman will also aware regarding the increase of sales potency when costumer order higher than average.

  • Price List

    Since salesmen memory has limitation, price list will help for salesmen which have lots of SKU. Especially when structure price are implemented or the price for each channel or certain level of transaction are different.

  • List of Activities

    Sometimes companies implemented different activities in different channel while salesmen outlets are consist of multiple channels. Bringing list of activities during the sales process will help salesman suggesting the activities and monitor the implementation.

  • Invoice

    Invoice need to record sales by each costumer and also act as prove for payment or order.

Tools mentioned above will greatly improve the salesmen's sales process, and if use effectively will bring great result in sales performance.